TB77of Privacy Policy — Your Data, Our Responsibility

1 Introduction

TB77 (referred to herein as "we", "us", or "TB77") operates a trusted online gaming and Sports Betting platform for members in Bangladesh. Protecting your privacy is one of our highest priorities.

This Privacy Policy ("Policy") explains how TB77 collects your personal data, the purposes for which it is used, who it may be shared with, and how it is kept secure. By using the TB77 website or mobile app, you automatically agree to this Privacy Policy.

TB77's dedicated privacy team is always here to help with any questions related to our Privacy Policy. We believe we have a clear responsibility to protect every member's data.

2 What Data We Collect

TB77 may collect your information in several ways. The types of data collected and their sources are detailed below:

When you contact our support team, records of those conversations may be retained. This helps us improve service quality and resolve any disputes that may arise.

3 Purpose of Data Use

TB77 uses the data it collects for the specific purposes outlined below, and for no other purpose:

• Account Management: To create, verify, and manage your TB77 account.
• Transaction Processing: To process all financial transactions, including deposits, withdrawals, and bonuses.
• Security Assurance: To detect fraud, protect accounts, and prevent unauthorized activity.
• Legal Compliance: To comply with KYC and AML (Anti-Money Laundering) regulations.
• Service Improvement: To personalize your gaming experience and develop new features.
• Customer Support: To properly handle your questions, complaints, and requests.
• Contact: Used to send important updates, promotions, and account-related notifications.

4 Data Sharing Policy

TB77 never sells your personal data. However, it may be shared with specific third parties in the following limited circumstances:

• Payment Provider: Only the information necessary to complete transactions is shared with payment providers such as bKash, Nagad, and Rocket.
• Game Provider: Limited data may be shared to ensure the smooth operation of third-party games available on the TB77 platform.
• Law Enforcement: We are legally obligated to provide data upon a valid court order or lawful request from a government authority.
• Auditing Body: Limited data may be required for routine audits by licensing and regulatory authorities.

In all of the above cases, third parties are bound by strict confidentiality agreements and may only use the data received for its designated purpose.

5 Cookies Policy

The TB77 website and app use cookies and similar technologies. Cookies are small text files stored in your browser or on your device.

• Essential Cookies: These are required to maintain your login session and ensure core platform functionality. These cookies cannot be disabled.
• Performance Cookies: Used to analyze website speed and performance. These collect anonymous data only.
• Functional Cookies: Used to remember your language preference, layout settings, and similar choices.
• Analytics Cookies: Helps analyze user behavior to improve our services.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may prevent some TB77 services from functioning correctly.

6 Data Protection Measures

TB77 follows the highest industry standards to keep your data secure. Our security measures include:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Regular Security Audits: Independent security experts regularly audit our systems.
• Limited Access: TB77 staff can only access the data they need to perform their specific job functions.
• Two-Factor Verification: Two-factor verification is in place for sensitive account activity.
• Data Backup: Regular encrypted backups ensure your data remains protected even in unexpected circumstances.

7 Your Rights

As a TB77 member, you have the following rights over your personal data:

• Right to Access: You may request to know what personal data TB77 holds about you.
• Right to Rectification: You may request a correction if any of your data is inaccurate.
• Right to Erasure: You may request deletion of your data in certain circumstances (though this may not be possible where legal obligations apply).
• Right to Restrict Processing: You may request that the use of your data be restricted in certain situations.
• Right to Portability: You may request a copy of your data in a specified format.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise these rights [email protected]to send an email. TB77 typically responds to your request within 30 days.

8 Data Retention Period

TB77 does not retain your data longer than necessary. Our general policy is as follows:

• Active Account: All data is retained for as long as your account remains active.
• Closed Accounts: Even after an account is closed, certain data is retained for a minimum of 5 years for legal reasons.
• Financial Transactions: Transaction records are retained for up to 7 years in accordance with AML and legal compliance requirements.
• Support Conversations: Retained for up to 2 years after issue resolution.
• Cookies Data: Deleted at the end of a session or upon expiry, depending on the cookie type.

Once the retention period expires, TB77 securely deletes or fully anonymizes your data.

9 Children's Privacy

TB77 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect data from any minor.

We verify age at the point of registration. If we become aware that a minor's information has entered our system, we will immediately close the account and delete all associated data.

10 Privacy Policy Changes

TB77 may update this Privacy Policy when necessary. If significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A pop-up or banner will be displayed when you log in to the TB77 platform.
• The "Last Updated" date at the top of this page will reflect any changes.

Continued use of TB77 following any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11 Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to TB77's privacy team:

• Email: [email protected]
• Support: Platform Live Chat (available 24/7)
• Response Time: Usually within 24–48 business hours

We take every request seriously and do our best to resolve it as quickly as possible.